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Frequently Asked Questions

Updated 6-14-16

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I work Monday through Friday with the dolls, and the weekend and holidays I spend with my family. I do not answer e-mails on the weekends in order to devote more time with my family. I will resume answering e-mails Monday.

I feel it necessary that I answer all my emails personally because it is the only way to maintain contact with the collectors and really know their needs. I will address new questions I receive frequently by adding the questions and answers to this page. Because of the large quantity of emails I receive every day I can not answer each one individually so I have made this frequently asked questions page so you can have a quick answer to your questions. If you have questions that are not answered here, I will answer it in a private email. Please contact us at info@ClaireTaylorDolls.com and I will get back to you as soon as I can. I gets lots of emails daily and I spend most of my days actively making dolls so sometimes it takes a few days for me to get back to you but I will as soon as I can.

Which doll edition are you working on now?

I'm working on April now. April's web page

I'm working on GabyGail in silicone, the edition is sold out but I am working on the orders. I will be shipping out the first babies at the end of the March. I will post pictures of the babies when they go home. Silicone GabyGail's web page

I plan to make more dolls in Carla's and Charles' edition. Carla's web page Charles web page

The GabyGail Vinyl prototypes are here. Click here to pre-order a GabyGail vinyl kit. the kits are on schedule to be shipped to me at the end of March Vinyl GabyGail's web page

 

I am not going to do another silicone kit, however, I will have new doll editions. Links to the new dolls web page will be posted on my home page when a doll is available. come back and visit to be updated.

Please send me an email if you are interested in any of the above dolls.

 

How do I get one of your dolls?

I put the information about how to purchase each doll on their page, Some dolls I will take custom orders, and some I list dolls when they are ready to be shipped. the ones that are ready to be shipped I make available one of two ways, on my web site with a buy now button, or I sell on eBay I will the link for the baby's eBay auction on the dolls web-page. You can also click the link at the top of the page to see if I have dolls available in my store or on auction. I also send an email to collectors who subscribe to my mailing list to make them aware when a doll is available. Sometimes I also post the information on my FaceBook page and other doll forums.

I ship dolls only when they are paid in full and the funds are cleared.

Click here or the link above to see if any dolls are available now in my web-store.

Click here to see if I have dolls available on eBay

Check back often if you are not subscribed to my mailing list to see which dolls I have available.

Do you have any dolls available right now?

When I have new dolls or Kits available I usually put a link at the top of my home page www.ClaireTaylorDolls.com

 

Do you make CUSTOM DOLLS?

I do not usually take custom doll orders any more. When I complete new babies, I put them on my web site with the purchase information on the dolls web page. I send an email to my mailing list when I introduce a doll or when I auction babies on eBay. To be notified when babies are available.

Please click here to subscribe to my mailing list

 

How do I Place an Order?

I do not usually take orders. I prefer to make dolls and then I put them up for sale. That way collectors see the doll completed before they purchase the doll. I find this way the least stressful for collectors and myself, however, the instructions to purchase a doll will be on the doll's page. I make a variety of dolls to meet many different collectors preferences. I make my dolls as realistic as I possibly can and I make various ethnicity, and use various eye color and hair colors.

Can you do a portrait dolls?

Although I have the ability do portrait dolls, but I do not do custom portrait dolls. If I see a baby's picture that catches my eye and I decide to make a doll of it, I do, but I do not do custom portraits. I use baby pictures as reference when sculpting new baby dolls. Most times I use a variety of pictures of different babies with similarities that portrays what I want in a doll.

I know the doll is sold out, but can you make more

in the future and how much will it cost?

When a doll edition is Sold Out, I do not make more. Cost is not a factor, I don't make more of the dolls after I have closed an edition.

Do you repair dolls?

When I make a doll, I stand by my work, and if there is a defect in a doll when a collector receives it, I will fix it for the first owner of the doll if I am contacted within a reasonable time. If the doll has been damaged because of rough handling or if the doll is not altered in any way, I will not repair the doll. The collector pays the shipping both ways to repair dolls damaged by misuse. I do not fix dolls made by other artists.

Do you custom paint dolls?

Do not custom paint dolls any more. I do not custom paint doll kits poured by other artists.

I can not afford your dolls, will you reduce the price?

No, I do not reduce the price of my dolls.

Will you do a lay away on your dolls?

I prefer not to do lay away on dolls. I give each doll time to be adopted, paid in full before I consider doing a lay away.

Can I purchase a doll with a payment plan? Can I have the doll while making weekly or monthly payments?

I am just an artist working alone at home, I'm not a big company and I don't have the resources to do credit checks. My policy is no doll shipped until it is paid in full. I can not change that policy because people sometimes for various reasons are not able to follow through with their financial obligations. Although you may have impeccable intentions and will follow through, but I have no way of knowing that.  I have no way of discernment in financial matters, but experience has taught me that when I put a doll up for sale, its best to give the doll time to be paid in full before I agree to do a lay away.

In a situation where you would like to have the doll while you are paying it off, i recommend you use PayPal. PayPal is a reputable financial institution that has the resources to do credit checks  and decide who they can extend credit to. I also encourage collectors to use PayPal, because they offer BILL ME LATER in situations where I cant. When PayPal approves you for bill me later PayPal provides the funds for you to pay for the doll then I will ship the doll to you so you can enjoy your doll while you are making the payments to PayPal.

 

I am very sick and have a disability, can you send me a free doll?

I'm sorry you have a disability, and I get many requests for free dolls, however I can not discern through an email anyone's situation. The dolls I have given away were to local institutions of my choosing. I have disabled people in my own family and also family members with chronic diseases, and some with life threatening illnesses. I have lost close family members to life threatening illnesses and do not take illness lightly. I was a hospice nurse for 20 years and I have first hand knowledge of illness and loss by personal experience. When I make philanthropic donations, I do so, to organizations of my own choosing.

Can you make me a doll that drinks and wets and cries and poops?

I offer drink and wet dolls, but I do not offer these crying and pooping dolls.

Do you do trades?

No, I don't do trades.

How long have you been making dolls?

I started making dolls in 1982. I started making my own molds in 1985. I started making silicone dolls in 2007. I started making my own silicone molds in 2008.

Do you offer mold making services?

I used to offer mold making services for many years but recently because my schedule is full I can not offer mold making services to new clients.

What type of silicone do you use for your dolls and kits?

My goal is to make the highest quality silicone dolls available to collectors. This high quality over the years of creating quality  silicone dolls has been consistent, and speaks for itself since I started making silicone dolls in 2007.   My silicone dolls are made of 100% platinum cure SmoothOn silicone because I trust their products, and I feel they provide the best quality silicone. I'm happy to say all the silicone, and accessories such as the paints, pigments, solvents, and the matting agents I use while making my dolls are all Smooth on materials. 

All the silicone dolls are made completely by me, I sculpt them from a lump of clay, I mold them, I paint them, I root them. I use the best quality German glass eyes, and the best angora mohair available to me from various suppliers. I am inspired by the work of the creator and the beauty I see in his creation. I specifically focus on making babies because of the hope, joy and wonder new life brings. I do my best to make my silicone babies as realistic as possible by paying attention to the tiniest details. And I think you will be happy when you bring home a Claire Taylor Doll.

Do you have any silicone kits?

All my silicone kits have SOLD OUT. I have no plans for any new silicone kit.

 

Do you have any vinyl kits?

I do not have any new vinyl kits available as right now , but click on the store tab above to go to my Online store to get older kits at a reduced price. I am thinking about doing a new vinyl kit.

Are you going to do another edition with a list?

No I won't do a doll list right now, I will use eBay or list dolls here on my web site I don't want to do lists right now because I have young kids so life interrupts me more often than not, so it is best for me not to feel obligated to make an edition with a list. Many collectors are very nice and understanding but also many are not very good at waiting, and the full body doll takes longer to make. The doll world expectations are changing constantly, and I have come to the conclusion it is better for collectors to see the doll they are getting before they commit to buy. It also frees my creative ability, I do my best work when I'm free to create. I think I start the dolls I put on eBay at a fair price for eBay considering all the fees and risks associated with eBay and I am satisfied just to get the starting bid.

Do you do any tutorials or teach doll making?

No I do not teach, I am a doll maker only. I do not teach and I do not offer tutorials. 

 

Is it possible to buy a full body silicone kits?

I do not have a full body silicone kit available at this time.

How much does one of your dolls cost?

Each doll has a different price because each doll is made differently. By visiting each individual doll's web page you will see the price listed there. You can look at the Silicone Dolls web Page or the Store or go to the Dolls page to see the price of a particular doll.

Do you offer lay away?

Yes, I offer a short lay away for SOME of my silicone dolls. But before I do I give the dolls time to be adopted paid in full. I put all the deposit information on the individual Doll's page when the doll becomes available, payments are by wire transfer only.

All deposits and lay away payments are non- refundable and are not transferable to another doll. If you decide not to continue with your lay away, I will not refund the any lay away payments you have made towards your doll.

Do you ship Internationally?

Yes I do ship internationally, but you will be responsible for all Customs charges and taxes charged by your country.

I am not familiar with the customs laws of each respective country, so if there is a particular way you need your doll declared or any restricted items that I can not ship to you because of your import restrictions, to avoid problems please make me aware before I ship your baby.

How long does it take to get a response to an email?

I work Monday through Friday with the dolls, and the weekend I spend with my family. I do not answer e-mails on the weekends in order to devote more time with my family.  I will resume answering e-mails Monday.

I feel it necessary that I answer all my emails personally because it is the only way to maintain contact with the collectors and really know their needs. So Please if you have questions and can not find the answers here contact me directly at info@ClaireTaylorDolls.com and I will get back to you as soon as I can. I gets lots of emails daily and sometimes it takes a few days for me to get back to you but I will as soon as I can.

I will update this page occasionally as needed.

 

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